Privacy Policy

Information We Collect

When you buy, sell, or contact us, bl4nk Market may collect:

• Personal Information: Name, email address, billing address when provided through checkout, Discord handle, and account information.
• Transactional Data: Order history, order numbers, payment status, transaction identifiers, and delivery timestamps.
• Chat Data: Buyer and seller chat messages, retained for support and dispute resolution.
• Seller Data: Seller application information, seller earnings and payout history, and cryptocurrency wallet addresses.
• Support & Safety Data: Refund and dispute evidence, fraud and risk signals, and agreement-acceptance records.
• Technical Data: Login history, IP address, device type, browser type, and cookies.

Payment card details and other payment credentials may be collected and processed directly by third-party payment providers. bl4nk Market may receive limited payment details, payment status, transaction identifiers, and fraud-related information.

How We Use Your Information

We may use your information to:

• Process and deliver your purchases.
• Manage marketplace accounts.
• Enable buyer and seller chat.
• Track seller earnings and process seller payouts.
• Investigate buyer issues and process store credit and refunds.
• Prevent fraud and respond to chargebacks.
• Secure the website and improve our services.
• Enforce marketplace rules.
• Comply with legal and payment-provider requirements.

Data Sharing and Disclosure

Necessary information may be shared with:

• Payment providers such as Stripe, PayPal, Venmo, and NOWPayments.
• Hosting and website infrastructure providers.
• Fraud-prevention and security providers.
• The seller responsible for fulfilling an order.
• Professional advisers.
• Government authorities or law enforcement when legally required.

We do not sell personal information to third parties for marketing purposes.

Buyer and Seller Information

Limited order information may be shared between the buyer and the seller responsible for fulfillment. Personal information should only be shared when reasonably necessary to complete or resolve the order.

Cookies and Tracking

bl4nk Market uses cookies and similar technologies to enhance user experience, remember preferences, and analyze website traffic.

You may disable cookies in your browser, but some features of the store may not function properly.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. No website can guarantee complete security.

Data Retention

bl4nk Market retains personal and transaction information for as long as reasonably necessary to complete orders, process payouts, provide support, investigate disputes, prevent fraud, comply with payment-provider requirements, and meet legal obligations.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Request restrictions on how your data is processed.
• Withdraw consent for certain data uses.

To exercise these rights, contact support through the website or Discord. Certain transaction, fraud, payment, or legal records may need to be retained even after a deletion request.

bl4nk Market is not intended for children under 13, and users under 13 may not submit personal information or create an account.

Third-Party Links

Our store may contain links to other websites. This Privacy Policy does not apply to third-party websites. Please review their privacy practices separately.

Changes to This Policy

bl4nk Market reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, with the updated effective date.